Your Unique Path,

Our Personalised
Support.

 

We offer personalised NDIS plan management solutions and dedicated human support, informed by lived experience of disability, to help you navigate your unique path towards enhanced capacity and independence.

Lived Experience of Disability

Our experienced team can identify creative and effective ways to use NDIS funding in the most impactful way possible.

Personalised & Dedicated Support

Our dedicated support team ensure a timely response and effective assistance when it’s needed most

Focus on Human Connections

We offer genuine human interactions to build trust and enhance our customer experience.

How We Support You

Lived Experience

Founded by parents of three children living with disability, we have a unique understanding of the positive outcomes the NDIS offers to your family, carers, providers and most importantly, YOU.

Complete Flexibility

Our mission is to help you and your team build capacity and independence, with as little or as much support as you need. We are here to support you on your NDIS journey!

Expert Advice

Widely known for our friendly and understanding team, we have the expertise to provide personalised support, while empowering NDIS participants with choice and control of their NDIS plan.

Creative Solutions

At Your Plan Manager our creative approach helps to support the choice and control of each and every NDIS Participant, whilst staying within the NDIS Guidelines. 

Fast Payments

We work hard to ensure your providers are paid within 3-5 business days. Our Provider Payments Team upload and claim all in one go to ensure fast and efficient results.

Easy Sign Up

Navigating the NDIS can be complex, but it doesn’t have to be. We make the process fast and easy, giving you more time to focus on your goals.

We’re passionate about giving back. That’s why we started YPM4GOOD.

When you sign with us, we donate a portion of our earnings towards a chosen charity. The charity is chosen by one (1) of our Team Members!

Donations to date:

and counting!

circle image. Woman is holding an open laptop. She is smiling towards the camera.

Our History

Tanya started Your Plan Manager because she found that much of the information about NDIS funding was confusing and difficult to access. She wanted to help families and carers unlock their funding and advocate for better, more flexible outcomes for people with disability.

Today, Your Plan Manager is a market leader in NDIS Plan Management, with a team of highly engaged staff and a network of trusted providers. Tanya and her team are passionate about providing personalised, client-focused support that maximises funding and helps clients achieve their goals.

Headshot of Tanya Walford, director of YPM.
Headshot of Tanya Walford, director of YPM.

Plan Management

Our experienced staff provide specialised NDIS Plan Management for clients Australia-wide, managing your NDIS funding on your behalf to ensure you get the most support for your budget.

We pay the bills and keep records, so you don’t have to!

Kismet Navigator Dashboard

Get real-time access to the latest information about your plans and claims with our automated monthly statements and client dashboard. You can easily grant access to your family, support coordinators, and representatives with just one click, so everyone stays informed.

With all the information you need at your fingertips, you can track your claims and make informed decisions about your plans and budget.

Headshot of Tanya Walford, director of YPM.

Empowering Your Journey

Each team member brings unique skills and experiences, working cohesively to provide exceptional services to our valued clients.

From our friendly Client Services Team right through to our Provider Services Team, everyone plays a vital role in making your experience with us seamless and empowering.

Testimonials

“It is always a pleasure to work with the dedicated team at Your Plan Manager. Payments are prompt, and their passion for providing high quality support to their clients is evident in every interaction”

Sara Hansen, Practice Manager, Empowered Kids

“Quick response and processing times. Staff are always professional and friendly”.

Yvonne, Hunter Primary Care

Tanya and her team have always been a pleasure to work with. They take the time to explain the finer details of any question me or my team may have. Their billing and invoicing impress me with the high level of professionalism, accuracy and efficiency. I highly recommend Your Plan Manager to clients using the NDIS”.

Duncan Timms, Director of Champion Mentors

“The plan managers are helpful / knowledgeable in supporting participants and service providers on how to navigate the NDIS. Overall YPM, is a great PM service that I will keep referring people to”.

Caitlin, Able and Rose Pty Ltd

“The staff at YPM are incredible. We have a team of trained and qualified staff who assist us daily. Special mention to Alison – She makes herself available more often than I am sure she needs to and always goes above and beyond, your whole team does. THANKYOU!!”

Alysa, Hunter Valley Supports

“We love working with you, there is great communication, always easy to troubleshoot issues with and just generally reliable. We like being able to access the dashboard to be able to keep track of people’s budgets, you are very quick to onboard a new person. The people we support have never raised any issues in your work”.

Rosie, Aurora Supports

“Your Plan Manager have definitely set the benchmark for professional services in the plan management space. Responsiveness and customer service are A1. The dashboard for providers (particularly COS) is very user friendly. The staff are extremely knowledgeable. Monthly client budget reports emailed to myself as the COS are exemplary – Thank you for making my job much easier.”.

Samantha, Mandatory Care Services

“Professionalism in all communications, Great understanding of NDIS funding & Concerned for Participants needs – Keep up the awesome work YPM”.

Martin, Jeder Institute

“…thank you sincerely for the seamless way our invoices are being paid. We are very new to this business, although we have both been working in the Disability Support Sector for quite a few years, and, to be honest, we got off to a very slow start late last year, and struggled with cash flow for the first few weeks. You and your team have paid our invoices accurately and promptly from the very first invoice, and for our small company, it has taken a lot of stress out of our operation, knowing that the funds will be paid promptly”.

Adrian and Tanya, Dare 2 B Disability Supports

“Thanks so much for being on to it, I really appreciate your ongoing support and communication with me, it validates and reassures my anxiety. You’re amazing at what you do “

Hayley, YPM Client

“…the difference between you & my old plan manager is simply night & day…just keep doing what you are doing please & people will continue to send people your way”

Marcus, YPM Client

“Hi, just a quick email to let you know how fantastic Jildou is, i really cant praise her enough, she has always made me feel comfortable and helped out where ever she can, and not once made me feel like I’m being an inconvenience when I don’t understand or can’t remember things, she is such a beautiful person to talk to, I’m so grateful to have her helping me.”

Catherine, YPM Client

“Michele is so helpful and friendly. I really like that she treats me like an adult and gives me advice without making it sound like she is giving me orders. I really appreciate her efforts to keep me updated and informed.”

Cheryl, YPM Client

Looking To Switch Plan Managers?

Option 1: Email Us

Reach out via our Contact Form we’ll be in touch to talk through how to switch Plan Managers.

Option 2: Sign Up Form

Fill out our online Sign Up Form and click submit. One of our Plan Support Team Members will then reach out to you.

Option 3: Call Us

If you’d prefer to speak to an experienced Plan Support Team Member, call us on 1800 968 775.

We Are Approved NDIS Plan Managers

NDIS YPM 1
NDIS LOVER YPM