For Clients

Service Agreement

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Service Agreement
(Easy Read)

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Dashboard Manual

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Contact Summary Sheet

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Services Guide

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My Provider Timesheet Log

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YPM Brochure

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Short Term Accommodation (STA) Decision Tool

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Decision Making Tool

Our “Decision Making Tool for Everyday Items / Consumables Up To $1500” has been designed to make purchases using NDIS Funds that little bit easier. From consumables through to everyday items, the NDIS need to see evidence that the purchase will aid and/or assist you in your everyday life. When the form is submitted to us it goes straight to our Plan Mentor team to action. If any details need to be clarified, they will reach out.

Alternatively you can download the form and complete it in your own time. When you’re ready simply email it to yourteam@ypm.com.au along with any supporting documentation as a record of your decision. We will keep a record of this on your file to demonstrate how you have made your decision, as per the governing guidelines on us as a plan management service provider.

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Testimonials

“It is always a pleasure to work with the dedicated team at Your Plan Manager. Payments are prompt, and their passion for providing high quality support to their clients is evident in every interaction”

Sara Hansen, Practice Manager, Empowered Kids

“Quick response and processing times. Staff are always professional and friendly”.

Yvonne, Hunter Primary Care

“Tanya and her team have always been a pleasure to work with. They take the time to explain the finer details of any question me or my team may have. Their billing and invoicing impress me with the high level of professionalism, accuracy and efficiency. I highly recommend Your Plan Manager to clients using the NDIS”.

Duncan Timms, Director of Champion Mentors

“The plan managers are helpful / knowledgeable in supporting participants and service providers on how to navigate the NDIS. Overall YPM, is a great PM service that I will keep referring people to”.

Caitlin, Able and Rose Pty Ltd

“The staff at YPM are incredible. We have a team of trained and qualified staff who assist us daily. Special mention to Alison – She makes herself available more often than I am sure she needs to and always goes above and beyond, your whole team does. THANKYOU!!”

Alysa, Hunter Valley Supports

“We love working with you, there is great communication, always easy to troubleshoot issues with and just generally reliable. We like being able to access the dashboard to be able to keep track of people’s budgets, you are very quick to onboard a new person. The people we support have never raised any issues in your work”.

Rosie, Aurora Supports

“Your Plan Manager have definitely set the benchmark for professional services in the plan management space. Responsiveness and customer service are A1. The dashboard for providers (particularly COS) is very user friendly. The staff are extremely knowledgeable. Monthly client budget reports emailed to myself as the COS are exemplary – Thank you for making my job much easier.”.

Samantha, Mandatory Care Services

“Professionalism in all communications, Great understanding of NDIS funding & Concerned for Participants needs – Keep up the awesome work YPM”.

Martin, Jeder Institute

“Thanks so much for being on to it, I really appreciate your ongoing support and communication with me, it validates and reassures my anxiety. You’re amazing at what you do “

Hayley, YPM Client

“…the difference between you & my old plan manager is simply night & day…just keep doing what you are doing please & people will continue to send people your way”

Marcus, YPM Client

“Hi, just a quick email to let you know how fantastic Jildou is, i really cant praise her enough, she has always made me feel comfortable and helped out where ever she can, and not once made me feel like I’m being an inconvenience when I don’t understand or can’t remember things, she is such a beautiful person to talk to, I’m so grateful to have her helping me.”

Catherine, YPM Client

“Michele is so helpful and friendly. I really like that she treats me like an adult and gives me advice without making it sound like she is giving me orders. I really appreciate her efforts to keep me updated and informed.”

Cheryl, YPM Client

NDIS Support Services Designed Just For You

When you signup with Your Plan Manager, you receive access to a team of dedicated and skilled experts,
ready to support you.

sign up now

We Are Approved NDIS Plan Managers

NDIS YPM 1
NDIS LOVER YPM
NDIS YPM 2
NDIS Certified System