We are excited to announce a major upgrade to our service delivery! As part of our ongoing commitment to provide our clients and providers with the best possible experience, we will be transitioning to a new software platform: Kismet Navigator.
What is Kismet Navigator?
Kismet is a cutting-edge platform designed to simplify Plan Management processes by seamlessly connecting NDIS plans. With Kismet, you can monitor budgets, view invoices, and connect with local providers—making it easier to find new services for your clients.
Key Benefits of Kismet Navigator
- Enhanced Usability: Enjoy a clearer, more intuitive interface that makes navigation a breeze.
- Connected Marketplace: Find and connect with local providers
- Client Data Sharing: Share your NDIS plan with a family member or support person
- Enquiry Sharing: If you discover a great provider, share their details directly through Kismet
- SMS Client Invoice Approvals: Clients can approve invoices quickly and easily via SMS
- Downloadable Mobile App: Clients can manage their NDIS plans on the go with Kismet’s user-friendly mobile app
- Simplified Client Budget Reports: Kismet generates clear, easy-to-understand budget reports with just a few clicks
What to Expect During the Transition
We are working hard to ensure a smooth and seamless transition to Kismet Navigator with minimal disruption to your services. Our team will be here to support you throughout the process. If you’re looking for some helpful resources to get you started Kismet have you covered with their Resource Hub.
Next Steps
- Stay Informed: We’ll keep you updated regularly as we move through the transition
- Get Set Up: Look out for an onboarding email, which will contain step-by-step instructions on how to log in and set up your account via the app or online dashboard. Download via Google Play or Apple Store.
- Access Support: Our dedicated Kismet support team is ready to assist you at every stage. If you encounter any issues, please contact them at help@kismet.healthcare.
We’re confident that Kismet Navigator will elevate your experience with us as your dedicated NDIS Plan Manager, and we appreciate your cooperation and patience as we make this exciting transition.
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